There has been a growing trend of associations outsourcing their secretariat services to a preferred PCO, who have come to know the internal workings of the association through the management of their annual conference and membership activities.


GEMS now manage the secretariat services for numerous clients, who previously engaged GEMS for the sole purpose of managing their annual industry and membership events. They have not looked back! In managing both the association secretariat and events for these clients, we discovered the immense benefits to the association and it's members. 

Getting to know your members
In managing both Association events and member communications, we get to know who the members are and what their professional development needs are.

Streamline the capture of
valuable member data

Through an integrated service, all member information is maintained in one data management system, which allows us to record all contact made with the client, membership fees and a detailed listing of all events that members attend.

Develop a well-structured
events schedule

With the knowledge of who your members are and what their needs are, we work with the Association to develop a well-structured annual events schedule.

Improved Financial Management
GEMS can offer a holistic approach to the management of all Association finances, integrating budgetary requirements for each event activity.

If you would like to get a quote on our Association Secretariat Services, please contact Director Marketing and Business Development, Michelle Glasson on +61 2 9744 5252 or email


Head Office 
GEMS Event Management Australia
Unit 15/118 Queens Road 
Five Dock NSW 2046

Regional Staff
Servicing Northern NSW Tweed region and across the mid-north coast, Port Macquarie and Coffs Coast regions.


+61 2 9744 5252
Email Contact
Postal Address - PO Box 1221
Burwood NSW 1805



We respectfully acknowledge the traditional lands of the Wangal people of the Eora nation, the Goodjinburra people of the Bundjalung nation and the Gumbaynggirr people of the Gumbaynggirr nation, upon which our offices reside and pay our respect to Elders past, present and emerging.

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