ASSOCIATION MANAGEMENT SERVICES

Association Management at GEMS Events provides organised, professional support to associations, membership organisations and not-for-profit bodies to ensure their administrative, membership, governance and operational functions run smoothly and effectively.

Central to our approach is membership management. GEMS supports associations by managing membership databases, processing applications and renewals, coordinating member communications and providing accurate reporting and insights to support decision-making. This ensures members are well serviced, informed and engaged, while committees and boards have confidence in the accuracy and integrity of their membership data.

Our association management services sit between basic office support and full association management. We work closely with committees, boards and leadership teams to provide the systems, records, processes and coordination required to operate efficiently, maintain strong governance practices and deliver value to members.



SUPPORTING YOUR COMMITTEE AND MEMBERS HAS NEVER BEEN EASIER...

GEMS Event Management Australia manage the secretariat and membership services for clients in the education and engineering sectors. These services are ideally suited to associations and membership organisations that are primarily run by volunteers or committee members on a part-time basis. Many such organisations rely on the goodwill and availability of office bearers who balance their association roles alongside professional and personal commitments. GEMS provides consistent, professional support that reduces the administrative burden on volunteers, ensures continuity during committee transitions, and enables boards to focus on strategic priorities and member outcomes rather than day-to-day administration.

Governance and Meeting Support

Our team can ensure that your organisation’s key decision-making processes operate effectively by handling tasks such as:

  • Preparing and distributing meeting agendas and papers
  • Coordinating and scheduling board, executive and committee meetings
  • Taking and circulating accurate minutes and action lists
  • Following up on outcomes and decisions to ensure progress is tracked.
  • Ensuring that the organisation complies with the association's constitution, by-laws and relevant legislation.


Membership Administration

Secretariat management typically includes core membership services and ongoing communication with members including::

  • Managing and updating the membership database

  • Providing an online portal to processing new applications and renewals

  • Issuing membership confirmations, tax invoices, payment receipts and communications

  • Providing reports on membership and statistics to the board or Executive Committee. 


Recordkeeping and Compliance

An effective secretariat maintains accurate records and ensures compliance with legal and organisational requirements, including:

  • Archiving meeting minutes, recording motions, policies and official documents

  • Managing statutory filings and governance documentation

  • Ensuring adherence to constitutions, by-laws and regulatory obligations.

  • Providing financial data to accounting bodies for audit preparation and income tax returns.

Improved Financial Management

Financial management within an association involves the responsible oversight of income, expenditure and financial controls to ensure the organisation remains sustainable, compliant and accountable to its members.

This includes budgeting and forecasting, managing day-to-day financial transactions, monitoring cash flow, and preparing accurate financial reports our committees. 

Effective financial management provides transparency, supports informed decision-making, ensures compliance with regulatory and audit requirements, and gives members confidence that funds are being managed prudently and in line with the association’s objectives.

If you would like to learn more about how GEMS Event Management Australia can assist your organisation, contact Julie McGraw, Managing Director on +61 2 9744 5252 or email jmcgraw@gemsevents.com.au.

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Head Office 
GEMS Event Management Australia
Unit 15/118 Queens Road 
Five Dock NSW 2046

Regional Offices
Tweed Coast  - NSW
Coffs Coast - NSW

CONTACT US

+61 2 9744 5252
Email Contact
Postal Address - PO Box 263
Five Dock NSW 2046

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We respectfully acknowledge the traditional lands of the Wangal people of the Eora nation, the Goodjinburra people of the Bundjalung nation and the Gumbaynggirr people and nation, upon which our offices reside and pay our respect to Elders past, present and emerging.

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