General Conference Information

 

Conference Opening & Closing Times

Wednesday, 25th May - Pre Conference Training Day

8.30 am - 5.00 pm (registration from 8.00 am)

Thursday, 26th May - Conference Day 1

8.30 am - 6.00 pm (registration from 7.30 am)

Friday, 27th May - Conference Day 2

8.30 am – 5.00 pm (registration from 7.45 am)

Delegate Registration

The registration desk will be situated outside of the main ballroom in the pre-conference area at QT Gold Coast (formerly The Gold Coast International Hotel). The conference registration desk will be open for the duration of the Conference, however we ask that delegates register when they arrive in the morning. Please see below for daily registration times.

Wednesday, 25th May

8.00 am - 8.30 am

Thursday, 26th May

7.30 am - 8.30 am

Friday, 27th May

7.45 am - 8.30 am

Dietary Requirements

If you have special dietary requirements, you can provide this information on the online conference registration page or by contacting GEMS on 02 9744 5252.

Please note that the dietary requirement field should only be used by those individuals that are allergic to a particular food or additive. This field is not to be used for food and beverage preferences i.e low fat, no grilled food or otherwise.

Disabled Facilities

If you require disability specific facilities, please notify the organisers by indicating your requirements on the online conference registration page or by contacting GEMS on 02 9744 5252.

Payments and Forms of Payment

A tax invoice will be forwarded upon receipt of registration. All cheques are to be made payable to GEMS Pty Limited and forwarded to GEMS Event Management, PO Box 1221 , BURWOOD NSW 1805, by no later than Wednesday, 18th May, 2011.

Payment for registration will be accepted by personal cheque, company cheque, VISA, Mastercard and AMEX. For direct debit details, please refer to your invoice once received. Please note all credit card payments will incur a 3.4% processing fee.

Cancellations

Cancellations received in writing by the Conference Organisers by Friday, 1st April, 2011 will be accepted and all fees refunded less an AUD$120 administration fee. Cancellations received after this date cannot be accepted and will not be refunded; however, transfer of your registration to another person is acceptable. The full name and address details of the new delegate must be advised in writing to the Conference Organisers prior to the Conference. No refunds will be made for non-attendance at the conference.

Liability

Stormwater Industry Association of QLD or GEMS Pty Limited shall not be held liable for personal accidents or losses or damage to private property of registered delegates of the Conference. Delegates should make their own arrangements with respect to personal insurance.